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E-GOVERNMENT

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Proposed Arab Digital Agenda: Preliminary Framework for the Arab Information and Communication Technology Strategy for Sustainable Development cover (Arabic) Proposed Arab Digital Agenda: Preliminary Framework for the Arab Information and Communication Technology Strategy for Sustainable Development

E/ESCWA/TDD/2019/TP.4

The integration of ICT into the various sectors has led to improve the effectiveness of activities and to develop these sectors. Regional and national digital Agendas are documents that provide a...

PDF icon Arabic (1.78 MB)

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Government Electronic and Mobile Services (GEMS) maturity index - 2020 cover (Arabic) Government Electronic and Mobile Services (GEMS) maturity index - 2020

E/ESCWA/CL4.SIT/2020/TP.17

GEMS indicator aims to measure the maturity of government services provided through the portal and through mobile applications in the Arab region. It seeks to bridge the gap in most of the...

PDF icon Arabic (2.36 MB)

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Government Electronic and Mobile Services (GEMS) maturity index - 2019 cover (Arabic) Government Electronic and Mobile Services (GEMS) maturity index - 2019

E/ESCWA/TDD/2019/TP.3

GEMS indicator aims to measure the maturity of government services provided through the portal and through mobile applications in the Arab region. It seeks to bridge the gap in most of the...

PDF icon Arabic (3.75 MB)

PDF icon English (3.75 MB)

Arab Digital Development Report 2019: Towards Empowering People and Ensuring Inclusiveness cover Arab Digital Development Report 2019: Towards Empowering People and Ensuring Inclusiveness

E/ESCWA/TDD/2019/6

Linking the role of information and communications technologies (ICTs) with sustainable development, this publication addresses the theme of empowering people and ensuring inclusiveness of...

PDF icon Arabic (8.33 MB)

PDF icon English (2.85 MB)

ESCWA's vision on the work modalities for producing, developing and implementing the Arab Information and Communication Technology Strategy (The Arab Digital Agenda) cover (Arabic) ESCWA's vision on the work modalities for producing, developing and implementing the Arab Information and Communication Technology Strategy (The Arab Digital Agenda)

E/ESCWA/CL4.SIT/2020/TP.7

This document presents “ESCWA's vision on the work modalities for producing, developing and implementing the Arab Information and Communication Technology Strategy (The Arab Digital Agenda)”. It...

PDF icon Arabic (1.5 MB)

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E-Government Strategies in Arab Countries: Current Status and Development Prospects

E/ESCWA/ICTD/2013/Technical Paper.4

  This document presents the reality of e-government strategies in the Arab countries and the adopted applications and prospects for their development. It also studies the projects undertaken in e...

PDF icon Arabic (1.4 MB)

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Review of Information and Communications Technology for Development in the Arab Region, Issue 20

E/ESCWA/ICTD/2013/5

There has recently been growing global interest in the provision of government services to citizens, which contribute to improving welfare, saving time, providing comfort and reducing...

PDF icon Arabic (3.63 MB)

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Impact of Selected e-Services on Socioeconomic Development in the Arab Region

E/ESCWA/ICTD/2013/2

Assessing the impact of information and communication technologies (ICTs) and e-services remains a relatively uncharted domain due to the absence of internationally agreed indicators which...

PDF icon Arabic (1.55 MB)

PDF icon English (1.39 MB)

ICT issue 17 Review of Information and Communications Technology for Development in Western Asia, Issue 17

E/ESCWA/ICTD/2012/1

The spread of information and communication technology (ICT) in the region has increased the use of electronic, especially, e-government services. The involvement of citizens and the civil...

PDF icon Arabic (6.66 MB)

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A Standardization Framework to Promote an Enabling Environment for Arabic e-Services

E/ESCWA/ICTD/2011/Technical Paper.4

This study focuses on diverse standards used in developing e-services. It starts by mentioning the importance of e-services, and the role of standards in increasing its adoption. Then, it lists...

PDF icon Arabic (1.92 MB)

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Building Trust in E-Services in the ESCWA Region

E/ESCWA/ICTD/2009/4

The rapid pace of advancement in information and communications technology (ICT) and the increasing ICT application possibilities in the economic, social and cultural fields are accompanied, on...

PDF icon Arabic (1.96 MB)

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Report of the Online Workshop on E-Government: Policies and Strategies

E/ESCWA/ICTD/2007/6

PDF icon Arabic (42.53 KB)

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Review of Information and Communications Technology for Development in Western Asia, Issue No.5

E/ESCWA/ICTD/2006/3

This issue considers a number of global developments related to information and communications technology (ICT) and discusses certain fundamental issues that affect the efforts of the Western...

PDF icon Arabic (908.78 KB)

PDF icon English (908.78 KB)

Review of Information and Communication Technology for Development, Issue No. 3 cover Review of Information and Communication Technology for Development, Issue No. 3

E/ESCWA/ICTD/2004/3

The “Review of Information and Communication Technology for Development” (ICT Review) is a collection of short research papers on various topics related to ICT and the needs of the Arab region...

PDF icon Arabic (3.47 MB)

PDF icon English (3.47 MB)

Review of Information and Communication Technology for Development, Issue No. 2 cover Review of Information and Communication Technology for Development, Issue No. 2

E/ESCWA/ICTD/2003/3

The “Review of Information and Communication Technology for Development” (ICT Review) is a collection of short research papers on various topics related to ICT and the needs of the Arab region....

PDF icon Arabic (2.9 MB)

PDF icon English (2.9 MB)

Review of Information and Communication Technology for Development, IsReview of Information and Communication Technology for Development, Issue No. 1sue No. 1 Review of Information and Communication Technology for Development, Issue No. 1

E/ESCWA/ICTD/2003/1

The “Review of Information and Communication Technology for Development” (ICT Review) is a collection of short research papers on various topics related to ICT and the needs of the Arab region....

PDF icon Arabic (1.18 MB)

PDF icon English (1.18 MB)