ICT Applications and E-Services in the Public Sector
Within this context, national and regional conferences on the subject have called for the need to utilize ICT applications and provide quality e-services. Most prominently, the World Summit on the Information Society (WSIS) highlighted in its Geneva "Plan of Action", the importance of ICT applications and dedicated action line "C7" for the subject. The action line elaborates eight e-services: e-government, e-business, e-learning, e-health, e-employment, e-environment, e-agriculture and e-science.
The Information and Communication Technology Division at ESCWA is organizing the Expert Group Meeting on ICT Applications and e-Services in the Public Sector during the period of 20-21 July 2009 at the UN House, Beirut, Lebanon. The main objective of the EGM is to discuss the challenges facing the development and adoption of ICT applications and the delivery of e-services in the public sector in terms of resistance to change, limited budgets, and other barriers at the national and regional levels. It also aims at providing a platform for sharing experiences and best practices of selected case studies as well as discussing the requirements for introducing or improving ICT applications and e-services including infrastructure, legal frameworks, and human resources.