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Innovation in the Public Sector

Event Type: 

ESCWA contributed to the parallel events of the ICT4All 2015 Forum by organizing a workshop on “Innovation in the Public Sector”, on 17 November 2015. This workshop highlighted the new demands of citizens and challenges faced by today’s governments, while focusing on innovation as a capacity that makes it possible for the public sector to deliver better services that suit the needs of citizens thus advancing the development of knowledge societies.

This workshop aimed at raising awareness on the opportunities, challenges and benefits that countries and their people can experience when innovative approaches are applied in the public sector. It also created a platform for the exchange of knowledge and good practices on issues related to innovation in the public sector, focused on enhancing government services, and promoted inter-institutional networking and dialogue. Experts from the Arab region and international organizations attended this workshop and contributed to the discussion.

The first part of this workshop was dedicated to International Organization efforts for promoting Innovation in the public sector. The second part of this workshop was dedicated to the Tunisian experience in emerging trends in e-Government. The participants of the workshop acknowledged the need to move towards open government in the public sector in order to enhance efficiency, transparency and openness in the Arab region.