The Online Workshop on E-Government: Policies and Strategies, which was held from 15 January to 12 March 2007, constitutes an activity under the Development Account project, entitled “Capacitybuilding for ICT policymaking”, which is being implemented by the Department of Economic and Social Affairs (DESA) in collaboration with the regional commissions of the United Nations, the United Nations Development Programme (UNDP) and the United Nations Conference on Trade and Development (UNCTAD). The Workshop was based on an online forum, on the web page of the ICT Division within ESCWA, and was organized over three phases as follows: (a) collecting information related to the national experiences in e-government in ESCWA member countries; (b) discussing the findings of the first phase and the challenges of e-government in the region; and (c) discussing the recommendations formulated according to the outcome of the second phase. The forum involved 15 participants from 10 ESCWA members, namely, Bahrain, Egypt, Iraq, Kuwait, Lebanon, Palestine, Qatar, Syrian Arab Republic, United Arab Emirates and Yemen; and the number of transactions reached 345.